Bank of America Turns CashPro AI on Treasury's Manual Labor

Bank of America's CashPro platform processed 213 million payments in the first half of 2026, up 10% from a year earlier, and the bank is now betting that AI, not headcount, will handle the analytical load that growth creates.

This morning Bank of America launched Payments Insights, a new capability inside CashPro that analyzes payment efficiency, cross-border flows and working-capital performance. The tool compares a company's results against industry peers. The stated goal is simple: less time spent assembling and sorting data, more time deciding what to do with it.

Payments Insights joins CashPro Data Intelligence, BofA's AI-powered suite of treasury analytics tools that already includes cash forecasting and fraud-security scoring. The launch points to a broader shift in corporate treasury: AI is moving from experimental tool to a layer embedded in the systems teams use every day.

Jennifer Sanctis, managing director and CashPro product executive at Bank of America, said the pressure on treasury departments is structural rather than cyclical.

"Over the last two years, the pressure on treasury teams to do more with less has only grown," Sanctis said. "We're not necessarily seeing companies restructure their teams; instead, they're looking for ways to free people from manual work so they can spend more time on higher-value analysis and decision-making."

That matches what CFOs across industries have been reporting. Providing AI tools and training can free finance and accounting professionals for higher-value work. Sanctis said the shift is pushing treasury staff to build skills that bridge finance, technology and data, while companies also focus on improving straight-through processing and managing costs.

A recent Deloitte report on treasury trends reaches the same conclusion. The firm says agentic AI is moving "beyond pilots" to orchestrate entire workflows, including cash flow forecasting, risk analysis, and fraud detection embedded directly into payment rails, rather than simply assisting with individual tasks.

Deloitte frames 2026 as a turning point defined by speed, control and resilience, as real-time payments and AI-led automation reshape how treasury functions operate. That framing is consistent with what CashPro's own advisory clients are describing on the ground.

The practical change is visible in daily work. Instead of a treasury analyst manually pulling payment data into a spreadsheet to spot trends, the tool surfaces patterns, opportunities and risks automatically through dashboards and peer comparisons.

Laura Fox, treasury director at Allegis Group and a member of BofA's CashPro Boards, the bank's client advisory groups representing different segments and regions, said the value is not simply having more data. It is understanding it fast enough to act on it.

For CFOs, the question is no longer whether AI will touch treasury operations — it already has. The open question is whether treasury teams are being retrained quickly enough to use it.