Kismet's $44.1M Revenue Run Puts It Among Australia's Fastest-Growing Care Tech Firms

Kismet booked $44.1 million in revenue, up 224%, making the South Melbourne healthcare platform one of Australia's fastest-growing companies. The company, founded in 2022, now employs 58 people and operates across disability, aged and private care from its head office in Victoria.

By Nathan Brooks

How did Kismet start?

Founder Mark Woodland first pitched the idea behind Kismet at an aged care conference in 2014. The response told him the healthcare sector wasn't quite ready, according to the company's account of its origins.

Woodland moved on and built Xplor, a childcare and education software business. Nearly a decade later, a call from a family member pulled him back to the original problem. They were struggling to navigate their mother's aged care plan and needed help making sense of the system.

Kismet exists to make that process easier. The platform pulls the different parts of managing care into one place. Users can find and book providers, arrange transport and manage payments, all across disability, aged and private care — three segments that usually run on separate, fragmented systems.

For practitioners and providers, that consolidation is the actual product. One interface replaces the patchwork of portals, phone calls and paperwork that families and coordinators typically juggle when someone needs ongoing care.

What's driving the 224% growth?

Kismet's expansion coincides with heavy disruption in Australia's care sector, particularly within the National Disability Insurance Scheme (NDIS). Tighter eligibility rules, new anti-fraud measures and incoming changes to NDIS plan management have reshaped the operating environment for everyone in the chain.

The company has responded by investing in compliance while also expanding beyond disability care. That dual track matters: NDIS reform squeezes some revenue paths while opening others for platforms that can automate the paperwork regulators now demand.

One centerpiece is Kismet's digital invoicing system. It checks claims against participant plans, price limits and provider registrations at the moment they're submitted. The company says the system is designed to catch incorrect or fraudulent claims before they are paid — not after the money has left.

That timing is the differentiator. Post-payment auditing leaves providers chasing refunds; pre-payment checks shift the risk equation entirely, which is exactly what anti-fraud measures in the NDIS are pushing the sector toward.

What does the 2026 acquisition change?

Kismet completed a plan management acquisition in 2026 that it expects will more than double its scale and make it Australia's third-largest plan manager. The deal moves Kismet from a software layer into the financial administration of NDIS plans themselves — a much bigger revenue pool.

At the same time, the company is taking technology built for the NDIS into aged care, private health and community care. That's a deliberate hedge against regulatory risk in any single segment, and it puts Kismet in front of Australia's aging population rather than relying on disability care alone.

Where to next?

Over the next year, Kismet expects the acquisition to push its user base into the hundreds of thousands, while it keeps investing in its technology stack.

Two workstreams dominate the roadmap:

• A broader rollout of the digital invoicing system across its expanded base
• Further development of AI tools designed to take administrative work out of coordinating care

The AI bet targets the sector's biggest hidden cost: the hours coordinators and families spend on scheduling, claims and compliance rather than care itself.

The longer-term ambition stretches beyond Australia. Once Kismet has expanded its local footprint, the company plans to take its platform into international markets — meaning the 2026 acquisition is likely a stepping stone, not the destination, for a business already growing at triple-digit rates.

Kismet's founders are Mark Woodland, Mathew Ellis, Stefan Cordiner, Lauren Grimes and Sam Armstrong. The company trades at kismet.healthcare.