Small Business

MillerKnoll Cuts Full-Year Sales Outlook to $3.88B–$4.03B

MillerKnoll cut its full-year sales guidance to $3.88B–$4.03B after Q1 revenue fell 3.4%, while a $16.5 million IEPA tariff refund helped it hold its EPS range.

By Amara Osei

3 min read

Updated

MillerKnoll, Inc. Q1 2027 Earnings Call Summary
MillerKnoll, Inc. Q1 2027 Earnings Call SummaryNicola since 1972 / Openverse

What's News

  • MillerKnoll lowered full-year sales guidance to $3.88 billion–$4.03 billion after Q1 revenue fell 3.4%, while maintaining its EPS range on expected cost savings.
  • A $16.5 million IEPA tariff refund added $0.11 per share, while guidance absorbs an estimated $0.07 per share headwind from U.S.-Canada tariff actions.
  • North America Contract faced a tough comparison against a $55 million–$60 million prior-year order pull-forward tied to tariff pricing; management sees timing, not structural decline.
  • The company closed a third West Michigan plant, reorganized the Holly Hunt brand, and plans 14–18 new smaller-format Herman Miller stores in fiscal 2027.
  • International Contract growth is driven by the Knoll Concert line, aiding penetration of the European private office category; Q2 price-cost headwind seen at 20–30 basis points.

MillerKnoll lowered its full-year sales guidance to $3.88 billion to $4.03 billion after first-quarter revenue declined 3.4%, a contraction management attributed to softer-than-anticipated demand in North America Contract and Global Retail, partially offset by strong international order growth.

The company kept its full-year EPS range intact, betting on expected cost-saving realizations to absorb the top-line shortfall.

Part of the North America Contract weakness stems from a difficult comparison. The prior year benefited from a $55 million to $60 million order pull-forward tied to tariff pricing actions, inflating the year-ago base. Strip that distortion out, and management reads the underlying signals differently.

While overall North America demand was soft, internal indicators like project funnel additions and awarded contracts remain constructive, according to management. They suggest a timing issue rather than a structural slowdown.

A one-time item cushioned the quarter. A $16.5 million refund on previously expensed IEPA tariffs delivered a $0.11 per share net benefit, offsetting volume deleverage. The refund also explains how the company preserved its EPS guidance despite trimming the sales outlook.

Tariffs and price-cost pressure ahead

Guidance embeds an estimated $0.07 per share headwind from recent U.S.-Canada tariff actions. MillerKnoll is mitigating the exposure through dual-sourcing and inventory pre-stocking.

Price-cost dynamics will swing against the company in the second quarter. Management expects a slight headwind of 20 to 30 basis points as inflationary pressures on steel and diesel ramp up.

Cost discipline and footprint cuts

The company is executing a three-pillar strategy focused on elevating operational discipline, maintaining rigorous cost management, and sharpening capital allocation to support debt reduction.

The restructuring is concrete. MillerKnoll implemented a workforce reduction and reorganization within the Holly Hunt brand to right-size its corporate footprint and improve segment profitability. Manufacturing footprint optimization continues with the closure of a third plant in West Michigan, a move management says will reduce fixed overhead and improve long-term margins.

Capital allocation priorities for the remainder of the year emphasize debt reduction and maintaining the dividend, while preserving capacity for high-return growth investments.

Retail rethink and international traction

In Global Retail, the company is pivoting toward smaller-format Herman Miller stores to optimize capital efficiency. It is also leaning on direct mail to counter rising digital advertising costs.

The retail strategy assumes 14 to 18 new store openings in fiscal 2027, with a focus on stores reaching profitability within their second year of operation.

One operational wrinkle: management flagged inventory challenges in the outdoor retail category due to PFAS regulations. They noted these issues were largely resolved by the end of the quarter.

International Contract is the bright spot. Growth there is driven by new product traction, specifically the Concert line by Knoll, which is helping the company penetrate the European private office category.

The setup heading into the rest of fiscal 2027 is clear: management has narrowed the revenue expectation, protected the EPS floor with one-time tariff relief and cost actions, and is now relying on constructive project funnels converting into orders to validate its read that the North America slowdown is timing, not structure.

Source: Yahoo Finance

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Amara Osei

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Senior reporter covering consumer brands and retail at Business Bearings.

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