Strategy

Starbucks to Hire 7,500 Baristas in Five-Year UK Push North of London

Starbucks will hire 7,500 UK baristas and open 500 stores by 2031, months after closing dozens of outlets in a $1bn restructuring — into a cooling jobs market.

By Olivia Hart

3 min read

Starbucks plans to hire 7,500 staff in major UK expansion plan
Starbucks plans to hire 7,500 staff in major UK expansion planpicturexphotobnb / pixabay

What's News

  • Starbucks plans to hire 7,500 baristas and open 500 UK stores by 2031
  • The chain employs more than 18,000 people in the UK today; new hires would grow that by over 40%
  • Expansion follows a $1bn (£750m) global restructuring that closed dozens of UK outlets last year
  • UK Neet numbers hit a record above 1 million at the start of the year
  • KPMG/REC data shows permanent hiring fell for the first time in four months in October

By Olivia Hart

Starbucks plans to hire 7,500 new baristas in the UK over the next five years, staffing an expansion of 500 new coffee shops by 2031 concentrated north of the M25. That is a hiring spree worth roughly 1,500 jobs a year on average, and it comes from a company that shut dozens of underperforming British outlets just last year as part of a $1bn (£750m) global restructuring. The turnaround, in other words, is fast — and unexplained in its economics.

The chain, which already employs more than 18,000 people in the UK, said the new roles will focus on the Midlands, the north of England, Wales and Scotland. A 7,500-person intake would expand its UK workforce by more than 40 percent, a stretch target for a business that was closing doors twelve months ago.

What does the hiring plan actually promise?

Darren King, who runs Starbucks UK, said: "We're deeply focused on how we can help more young people into these positions, starting by making entry-level roles as accessible as possible." That pledge is short on specifics — no wage floors, no apprenticeship numbers, no training commitments appear in the announcement. What Starbucks has confirmed is the scale: 500 stores, 7,500 people, 2031.

The company set out the growth plan earlier this year. It timed its youth-employment emphasis before an official report showing the number of young people not in education, employment or training — so-called Neets — hit a record high above 1 million at the start of this year. Against that backdrop, 7,500 entry-level roles are material but modest, equal to less than one percent of the Neet total.

Is the wider jobs market ready for it?

The macro backdrop argues for caution. UK employers cut back on hiring in the run-up to last month's budget, according to a monthly survey, citing rising costs and a deteriorating outlook for the British economy.

The number of people taking up permanent jobs across the UK fell for the first time in four months, according to the latest jobs report from KPMG and the Recruitment & Employment Confederation, compiled by S&P Global. Recruitment for temporary roles also fell — for the first time since March.

Jon Holt, chief executive and UK senior partner of KPMG, said: "October saw employers pull back on hiring in the month leading up to the budget, ending a run of more positive news over recent months. Renewed geopolitical and economic uncertainty weighed on confidence, with further energy price shocks and a global bond sell-off pushing borrowing costs higher."

Holt added: "Businesses will now be assessing whether the measures announced in the budget give them enough stability to absorb the external pressures and higher costs they face. But with the Bank of England increasing interest rates and inflation set to continue rising over the coming months, there is a risk the green shoots we had been seeing in the jobs market could stall."

In plain terms: Starbucks is betting on expansion precisely as the broader hiring cycle turns down.

What about the workers already in jobs?

Separate analysis by the Resolution Foundation found that job satisfaction among UK workers is at a record low, driven by a lack of flexible working, insecure jobs and a loss of independence. Starbucks has not said what its 7,500 new roles will pay, what contracts they will carry, or how they will address those insecurity concerns. The gap between the hiring headline and the quality of the jobs on offer remains the open question.

The plan's credibility will rest on execution: whether store openings in the Midlands, the north, Wales and Scotland actually materialize faster than last year's closures — and whether the youth-employment promise survives a labour market that KPMG's own data shows is cooling.

Source: theguardian.com

Share this article:

More from Olivia Hart

Olivia Hart

Show full bio

Staff writer covering people, launches and day-to-day practice in entrepreneurship, startups and venture funding at Business Bearings.

1,731 articles

Related articles

« Previous articleNext article »