Trump Launches america.gov, a ChatGPT-Style Front Door for Government

The U.S. federal government now has its own chatbot. President Donald Trump launched america.gov on Tuesday, a site that looks like ChatGPT or Claude, with a single prompt box for querying the federal government. The underlying LLM draws its responses from official state sources.

Trump signed an executive order the same day establishing the site. The order excludes tax filing services provided by the Internal Revenue Service, along with services provided by the intelligence community and the Defense Department.

"With america.gov, the federal government no longer stands in your way, and it stands only at your service, and that's what we're doing," Trump said at the unveiling. "We're simplifying it, we're glamorizing it, we're making it what it should be."

One front door

The site greets users with a welcome message that reads "Hello, America" and "Whatever you need from government, start here." Suggested prompts include "How do I register my new business?," "How do I replace my Social Security card?," and "How do I book a campsite in a national park?" The pitch is simple: citizens ask the chatbot instead of navigating digital government bureaucracy.

"You'll now have one front door for every single question," Trump said. "Everything will be answered easily and quickly."

According to the site, by next year users will be able to enroll in Medicare, apply for a passport, and find a federal government job through the platform. The White House did not respond to a request for comment.

The site was designed by the National Design Studio, Trump's government design office staffed by former DOGE staffers and headed by Chief Design Officer Joe Gebbia, the Airbnb cofounder. The office previously built Realfood.gov and TrumpRX.gov. America.gov, with information laid out like an Apple product page in graphics inside rounded-corner squares, represents its most ambitious rollout yet.

The homepage uses in-line images and symbols as glyphs — a trend called Nouveau Rebus — and the symbols are interactive. Click an arrow icon and it turns into a U.S. flag. Tap a trio of federal seals and it shuffles into different agencies.

Accuracy and trust questions

The site's introductory message says it "uses AI to get simple answers only from official government sources." Its FAQ page is more candid: "AI can make mistakes, so check the sources included with each answer before making an important decision." A feedback button lets users report problems.

The FAQ also states the site doesn't provide campaign or party information and that "answers are based on published government sources." The chatbot correctly identifies former President Joe Biden as the winner of the 2020 election rather than parroting Trump's false claims. Still, official sources are only as durable as the record itself: the administration has deleted government sites and scrubbed information it doesn't like, which raises concerns about the potential for manipulation.

America.gov requires no login. Its privacy policy claims the site collects no personal information, tracks no analytics or locations, and keeps no conversations. That claim carries weight given that a Guardian investigation this summer found the National Design Studio ran commercial visitor-tracking software on sites that didn't meet federal privacy standards.

The launch also lands amid broader unease about AI in government. A recent move to automate U.S. Web Design System accessibility testing has experts concerned it will hurt progress in making federal sites more accessible.

A public-facing test

The bet behind america.gov is that prompt boxes and AI responses are increasingly how people interface with information. Pew Research Center found the share of U.S. adults who use AI has risen from a third to nearly half since 2024. Yet 71% believe increased AI use will make their personal information less secure, and 40% expect AI to have a negative impact on society over the next 20 years, against 16% who expect a positive one.

Bringing government services into the AI age is a tall order, but a successful chatbot could prove what's possible. The federal government's newest website is now that test — at national scale.