Salesforce's Job-Ready AI Agents Resolve 90% of Shopper Chats
Salesforce's job-ready Agentforce agents resolve 90% of shopper interactions in six weeks and half of support chats autonomously, targeting long-term business outcomes.
Topic
Customer Service
Topic
Customer Service
Zendesk Launches Specialized AI Agents Targeting 80% Workflow Automation
Zendesk's new Specialized AI Agents promise to automate up to 80% of workflows, with prebuilt commerce tools and a no-code builde…