ServiceNow Exec: Standard Chartered Hits 77% AI Deflection Rate
ServiceNow's Paul Fipps says Standard Chartered deflects 77% of employee requests to AI, and calls governance the key bottleneck as enterprise agents scale to billions.
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ServiceNow's Paul Fipps says Standard Chartered deflects 77% of employee requests to AI, and calls governance the key bottleneck as enterprise agents scale to billions.
Standard Chartered's China CEO Jean Lu rules out a yuan challenge to the dollar's 57% reserve share—but says the RMB may take gro…