Desible.ai Raises Rs 32 Crore to Automate BFSI Compliance

Bengaluru-based AI startup Desible.ai has raised Rs 32 crore in a funding round led by Prime Venture Partners, with existing investor Invention Engine also participating. The deal, announced this week, hands the one-year-old company fresh capital to deepen its agentic AI platform for India's regulated financial sector.

The company will spend the money in four places. It plans to strengthen agentic AI capabilities, expand its compliance infrastructure, accelerate product development and scale sales and marketing operations.

Who is behind Desible.ai?

Uttam Tiwari and Omkar Raikar founded the company in 2025. It builds an AI-powered workflow orchestration platform for banks, non-banking financial companies and insurance providers. The platform automates five core functions: customer engagement, servicing, collections, underwriting and compliance processes.

The product started with voice-based automation. It is now expanding into WhatsApp, SMS and email. That shift matters because Indian financial institutions increasingly run customer conversations across messaging channels rather than call centers alone.

Desible.ai supports more than 25 workflows today. They span revenue generation, risk and compliance, collections, customer service and claims.

What scale has the platform reached?

The company claims its platform handles over 10 million customer engagements every month. More than 40 BFSI institutions are using or evaluating its solutions, including insurance providers. For a startup founded in 2025, that adoption rate signals strong early pull from a sector that usually moves slowly on new vendors.

The platform integrates with existing enterprise systems rather than replacing them. It uses predefined decision-making rules to ensure customer consent, regulatory disclosures and escalation procedures are followed during automated interactions.

Why does the compliance angle matter?

The compliance framework is aligned with requirements from IRDAI, RBI, TRAI and the Digital Personal Data Protection Act. That regulatory alignment is the mechanism behind the company's pitch: automated customer contact in Indian finance is legally risky, and a platform that hardwires consent and disclosure rules into its workflows removes a major barrier to adoption.

Banks and insurers face tight rules on how they may contact borrowers, disclose terms and escalate disputes. A vendor that builds those rules into the orchestration layer lets institutions automate aggressive functions such as collections without breaching them. This is why the compliance expansion funded by this round sits at the center of the company's roadmap rather than at its edge.

What comes next?

The round gives Desible.ai capital to widen its channel coverage beyond voice and to convert more of the 40-plus institutions evaluating its product into paying customers. The test ahead is execution: scaling agentic AI across WhatsApp, SMS and email while keeping every automated interaction inside the boundaries set by IRDAI, RBI and TRAI.