Insight’s Agent Store Launches in 14 Countries With 15 Offerings

By Nathan Brooks

Insight Enterprises launched the global version of its online Agent Store on November 12, 2026, opening general availability in 14 countries and adding six agentic offerings to bring the catalog to 15.

General availability now covers:

• United States and Canada
• Australia, New Zealand and Singapore
• Austria, Belgium, France, Germany, Italy, the Netherlands, Spain, Sweden and the United Kingdom

Insight handles deployment for every offering, either independently or within broader AI transformation work supported by its consulting, implementation and managed-services teams. Insight says this model can put AI to work in days or weeks rather than months. That makes deployment services as central to the offer as the 15-offering catalog itself.

What changes for enterprise buyers?

Insight’s pitch is faster movement from limited trials to operational use. CEO Jack Azagury said the Agent Store targets organizations under pressure to shift AI projects from limited trials into daily operations.

Azagury described the approach as “Client Zero.” Insight uses its own organization as a proving ground, while the offerings began with client requirements or internal use in departments including security, finance and legal.

Six tools in the expanded catalog

Insight’s expanded catalog spans customer transactions, legal review, parts procurement, workforce training and AI spending. The six tools highlighted in the expanded offer are:

• Quote Advisor evaluates pricing, inventory, freight and contract requirements before producing a sourced quotation for a customer order.
• NDA Review Agent checks nondisclosure agreements against a company’s legal policies.
• Parts Order Assist uses AI-based catalog search to guide warehouse, maintenance and field staff through parts ordering.
• AI Flight Academy combines gamified training with change management.
• TokenScope gives finance teams visibility into token usage and consumption to help manage AI spending.
• Logistics AI Command Center is a multi-agent system that routes logistics-team inquiries to specialized agents for data-backed responses. Insight first described it in September’s Canadian release.

The mix shows why Insight presents the store as more than an agent marketplace. It packages tools for customer orders, legal review, maintenance and warehouse work, employee training, finance oversight and logistics inquiries. Insight’s consulting and managed-services teams remain attached to deployment.

Culligan’s enterprise deployment

Insight identified Culligan International as the first external client to implement AI Flight Academy. The water-services company uses the platform to build AI skills across its workforce and combines it with Microsoft Copilot, Cowork, Copilot Studio, Azure and Microsoft Fabric.

Governance in Culligan’s deployment covers AI costs and responsible use. Global CIO Laura Walsh said the company prioritized AI education and created a functional champions network, turning adoption into “an organic, community-led effort across functions and geographies.”

Insight said the implementation links workforce training to the broader Microsoft environment and to explicit controls over spending and responsible use.

The Canadian proof points

Insight opened the store in Canada on September 15, 2026, giving early access to nine offerings and promising a larger catalog later in 2026. November’s launch moves the store from Canadian early access to general availability across North America, Asia-Pacific and Europe.

In the earlier release, Insight reported that Flight Academy had first reached more than 14,000 of its own employees. Microsoft Copilot adoption exceeded 90% within five months, and the program saved tens of thousands of hours of internal work.

Insight says the expansion gives it several entry points into an enterprise AI project: a focused workflow agent, workforce training, cost measurement and integration services. The central test for the global launch is repeatability—whether tools created for Insight’s departments or individual clients can be deployed consistently for a much wider group of organizations.

For buyers, the change is a packaged portfolio with implementation attached. Insight framed its next test as whether that model can move from internal proving grounds and a first external deployment to consistent rollouts across the 14-country footprint.